Simple, transparent pricing
Start for free. As your business grows, upgrade to fit your needs.
save 25%
No Subscription Required
Free
Start collecting and iterating on user feedback for free
$0
/forever1 project per organization
Feedback from up to 15 unique users per project
Community support
Community voting & discussions
Basic
Perfect for small teams just getting started
$5
/org/monthEverything in Free plan
Up to 3 projects per organization
Unlimited feedback
Recommended
Team
Everything you need for a growing business
$12
/org/monthEverything in Basic plan
Unlimited projects
Team comments & collaboration tools
Advanced feedback management
API access
Third-party integrations
Custom branding
| Feature | Free | Basic | Team | Enterprise |
|---|---|---|---|---|
| GDPR Compliance | ||||
| Community Support | ||||
| Unlimited Feedback | ||||
| Unlimited Projects | ||||
| Webhooks Coming Soon | ||||
| API Access Coming Soon | ||||
| Custom Tags Coming Soon | ||||
| Custom Categories Coming Soon | ||||
| Internal Collaboration Tools Coming Soon | ||||
| Third-Party Integrations Coming Soon | ||||
| Custom Analytics Coming Soon | ||||
| Custom Branding Coming Soon | ||||
| Custom SSO (SAML, OpenID Connect) Coming Soon | ||||
| Data Retention Policies Coming Soon | ||||
| Custom Onboarding & Training Coming Soon | ||||
| SLA-backed Support Coming Soon | ||||
| Self-hosting Assistance Coming Soon | ||||
| Integration Support for Internal Tools Coming Soon | ||||
| Custom AI-based Feedback Analysis Coming Soon |
Frequently Asked Questions
Yes, you can upgrade or downgrade your plan at any time. When you upgrade, you'll be prorated the difference. When you downgrade, you'll receive credit for your next billing cycle.
We accept a wide variety of payment methods, including all major credit card providers and PayPal.
If you cancel your subscription, your data will be safe on our servers unless you explicitly reach out to us to permanently delete it, or we contact you to warn about deletion. We will never delete your data without your explicit consent or without fair warning from us.
Yes! Backfeed is open source software. Instructions for self-hosting will be available soon.